What to include in your enquiry
A complete first message removes one or two round trips. Copy this checklist into your email:
| Item | Example | Why it matters |
|---|---|---|
| Project type & location | Private villa, Doha, Qatar | Determines documentation, climate and grid assumptions |
| Shaft clear size (W × D) | 1500 × 1500 mm | Fixes the car size and door arrangement |
| Pit depth / overhead | 350 mm / 2800 mm | Determines whether a standard or shallow-pit design is needed |
| Stops & travel | 3 stops, 8.4 m | Required for the drive, controller and cable schedule |
| Rated load & speed | 400 kg / 0.4 m/s | Defines the machine and safety components |
| Power supply | 415 V / 50 Hz / 3-phase, TN-S | Controller, drive, motor and transformer configuration |
| Cabin finish | Brushed stainless + wood veneer, mirror | Drives the finish schedule and crate coding |
| Quantity & destination port | 2 units, Hamad Port | Packing plan, container loading and freight quotation |
Not sure about a value? Send what you have and mark the rest as "to be confirmed" — the home lift guide and the voltage guide explain how each constraint is used.
Contact details
Office
Room 1402-5, Building E, Kunshan Financial Street, Kunshan Development Zone, Kunshan, Jiangsu, China
Monday–Friday, 09:00–18:00 (China Standard Time, UTC+8)
Documentation requests
Certificates, test records, GA drawing samples and reference packs: info@humminglift.com
Before launch, replace the placeholder telephone and WhatsApp numbers with a dedicated business line, and set up SPF, DKIM and DMARC for the domain's mailbox. See the deployment guide shipped with this project.
Response process
- We acknowledge the enquiry and confirm any missing dimensions or supply details.
- We issue a configured specification, preliminary GA drawing and commercial quotation.
- On approval, the drawing and power-supply sheet are signed off and production is scheduled.